Datenschutzerklärung
Privacy Policy
Last updated: May 2026
1. Who We Are ClearSlumber ("we", "us", "our") is an online store based in Ireland. We are committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR).
2. What Data We Collect When you place an order or contact us, we may collect:
- Name, email address, phone number
- Billing and shipping address
- Payment information (processed securely — we never store card details)
- Order history and browsing behaviour on our site
3. How We Use Your Data We use your data to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to customer enquiries
- Improve our store and marketing (with your consent)
4. Who We Share Your Data With We share your data only with trusted third parties necessary to operate our store, including:
- Shopify — our e-commerce platform
- DSers/AliExpress — our fulfilment partner
- ParcelPanel — order tracking
- Klaviyo — email marketing (only if you've opted in)
We do not sell your personal data to third parties.
5. Your Rights (GDPR) As an EU/UK resident, you have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Lodge a complaint with your local data protection authority
To exercise your rights, contact us at support@clearslumber.com
6. Cookies Our store uses cookies to improve your browsing experience. You can manage cookie preferences in your browser settings.
7. Data Retention We retain your data for as long as necessary to fulfil orders and comply with legal obligations, typically no longer than 5 years.
8. Contact Us For any privacy-related queries, contact us at support@clearslumber.com.